Privacy Policy

Last updated: 08/06/2025

Lauren Creese is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect the personal data you provide when using our website: www.laurencreese.co.za.

By using this website, you agree to the terms of this Privacy Policy.

1. Who We Are

This website is owned and operated by Lauren Creese, a registered Clinical Psychologist based in the Eastern Cape, South Africa. Our services include psychological consultations, supervision, and mental health resources.

2. What Information We Collect

We may collect and process the following personal information:

Contact details (e.g., name, email address, phone number) when you fill in a contact form or reach out via email.
Professional or clinical information you choose to share when inquiring about services such as supervision.
Usage data (e.g., pages visited, browser type, IP address) collected via cookies or analytics tools to improve website performance.

3. How We Use Your Information

Your personal information may be used to:

Respond to your inquiries or service requests
Schedule appointments or supervision sessions
Improve the website and user experience
Comply with legal or professional obligations (e.g., confidentiality, record-keeping)

We will never sell or rent your personal data to third parties.

4. Cookies and Website Analytics

We may use cookies and analytical tools (e.g., Google Analytics) to monitor website traffic and improve functionality. You can disable cookies through your browser settings if you prefer not to share usage data.

5. How We Store and Protect Your Data

Your personal information is stored securely and is protected by appropriate safeguards, including password-protected systems and access controls.

Clinical records and personal communications are handled in compliance with POPIA and relevant ethical guidelines from the Health Professions Council of South Africa (HPCSA).

6. Your Rights

Under POPIA, you have the right to:

Access your personal information
Request correction or deletion of your data
Object to or restrict processing of your data
Withdraw consent at any time (where applicable)

To exercise these rights, please contact us using the details below.

7. Third-Party Links

This website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Lauren Creese
Email: info@laurencreese.co.za
Phone: 078 262 7867
Website: www.laurencreese.co.za

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.